Description du poste
CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.
For our growing Facility Management organisation at a Technology Services client in Zürich we are looking for a:
Facility Coordinator
Responsibilities:
• Assist in the implementation/organization of employee moves. May be involved with communicating and coordinating with movers, vendors and other internal/external staff members as required. May work as the backup liaison to other in-house support groups.
• Initiation of purchase orders for services/goods and processes related invoicing. Manages expenses within approved budget.
• Manage facilities staff and ensure continuous service to the building.
• Work with appropriate staff members/building engineers and vendors to resolve any issues. Respond to tenant/client requests promptly and assist in answering tenant/client questions and resolving tenant/client concerns.
• Serve as primary contact for tenant maintenance requests. Coordinate, review, and monitor maintenance/service requests, distributing and closing out work orders as required. May coordinate with vendor/other maintenance staff to coordinate completion of requests.
• Daily contact with vendors and contractors to schedule miscellaneous repairs and maintenance. Perform property inspections and tours as may be necessary.
• Assist with the planning/organization of internal and building to building moves. Involved with the selection of movers and other necessary vendors. Liaison to various in-house support groups for moves. Ensures that floor plans and seating assignments are accurately represented in space management system.
• Responsible for ensuring all office/systems furniture is functional, in good condition and conforms to set standards. Monitors furniture stocks and supplements/reduces as needed. Overseas and audits all furniture installations and reconfigurations.
• Perform regular « sweeps » of the workspace(s) to identify areas, items, equipment, and materials in need of repair, replacement or upgrade taking necessary steps to correct.
• Assist manager in vendor negotiations, the selection of contract service providers and the day-to-day monitoring of vendor performance to assure full compliance with contracts.
• Assist in the coordination of maintenance programs relating to the interior and exterior of the property as well as fire, life, safety and other safety programs for assigned property.
• Responsible for communication/interaction with the building landlord(s) or managing agent(s) relating to the interior and exterior conditions and appearance of the property(ies).
• May create reports and conduct analysis of data related to assessment of the property objectives, as requested.
Your profile:
• A background and basic understanding of Integrated Facility management and associated contracts with relevant experience in any of the following: Facilities helpdesk, Health & Safety, facilities admin, contract support etc.
• Degree, trade or relevant experience qualified.
• Basic Understanding of Mechanical and Electrical Services.
• Excellent communications skills.
• Excellent client relationship skills and ability to develop Influence.
• Strong understanding of finances.
• Be capable of supervising commercial relationships and appraising the value of services succinctly and be able to recognise and address areas of poor performance within our service providers and propose suitable remedial measures.
• Capable of dealing with contentious and challenging situations, resolving with a successful conclusion.
• Possess strong numerical, verbal and written reporting skills as well as competency with spreadsheets, Outlook, Word document software & Other intuitive software package routinely used within an office environment.
• An understanding of the facilities management discipline is essential, together with practical knowledge of the requirements under prevailing contract and Health and Safety legislation and appreciation of ‘Green’ issues.
• Willingness to be « hands on » when required.
• Flexibility and willingness to travel to other CBRE Sites if required.
What we can offer you:
• Open and innovative working environment with design options
• Regional and international development opportunities in a fast-growing company
• Wide range of internal and external training opportunities
• CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
• Good framework conditions, such as at least five weeks of vacation, 40 hours a week, as well as an attractive pension fund solution.
Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93
We look forward to receiving your application!
CBRE
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