Description du poste
Comfone, entreprise suisse à Bern, révolutionne la connectivité mondiale. Rejoignez un environnement dynamique et multiculturel.TâchesSoutenir les opérateurs mobiles internationaux pour les services IPX.Gérer les demandes des clients pour l’analyse de performance.Surveiller les réseaux internationaux de Comfone en continu.CompétencesFormation technique en télécommunications et réseaux mobiles requise.Compétences en communication dans un environnement international.Connaissance des protocoles SS7, Diameter et technologie de roaming.We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry.Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations.To learn more about the company, please check our website www.comfone.comWe are reinforcing our Network Team in Bern and are seeking a new colleagueNetwork Operation Engineer at our HQ in BernTo start work immediately or at a later date by agreement.The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permitYour main tasksSupport of our international mobile operator customers for Comfone’s IPX and roaming hub servicesHandling of customer inquiries for troubleshooting, service performance analysis and reportingTesting and documentation of customer servicesMonitoring of Comfone international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub)On-call duty service for 24/7 emergency supportYour profileGood communication skills with sensibility to an international environmentTechnical education in telecommunications with knowledge of mobile networksExperience with SS7, Diameter, GTP, DNS protocols, and roaming technologyEnglish proficiency in both verbal and written communication. Other languages are a plusTeam spirit and willingness to do on-call duty serviceCommunicative, responsible and resilient individual with commitmentWe offerBeside of a variety of challenges within a growth-oriented market, and the possibility to shape the future of our dynamic and highly successful company, we offer:A friendly work environment with theme evenings, Apéros, raclette evenings and more!A multi-cultural and multi-linguistic team with English as the corporate languageYearly international events with our clients from all over the world (ConneXion)Competitive salaryFlexible and partially remote work timeBrand new office with state-of-the-art equipmentSBB half-fare abonnementMobile phone subscription and subsidy for handset purchaseSpecial prices at restaurants close to HQ in BernOnboarding with consequent training and introduction to all departmentsSupport for advanced educationCompany events (Summer events, Christmas Party, Team events …)Apply online if this sounds like your next challenge.We look forward to receiving your complete application.ComfoneSarah Seibt, Head of Human ResourcesE-Mail schreibencomfone.com Lire la suite
