Description du poste

We are looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? And most of all, do you excel in providing exceptional service every day?During thisinternship, as a member of the Office IT Team, you will provide 2nd level IT support to internal and external users. You will be responsible to interact with internal and external partners and provide IT support for our offices in Zürich, Biel and Renens as well as our stores in the area of Zürich. Additionally, you will be involved in many interesting IT migration projects.You will learn how an information technology system works and how it is build. You will learn how to setup servers, clients, applications, network components and how to use client / server based administration tools such as Active Directory, GPO, SCCM, WSUS, MDT and many other interesting tools in the IT field.Workplace: ZürichWorkload: 80 to 100%Your dutiesPrepare computers/laptops/phones and all relevant business applications for new usersSetup new infrastructure elements such as printers, video conference systems, cisco switches and routers, cash systems and many other nice toolsProvide coaching and mentoring on the functionality, applicability and usability to all usersSearch for opportunities to improve current processes and tools provided to end usersWrite and update technical documents, procedures and user guidelines whenever necessaryWork on-site and remotely to identify, troubleshoot, resolve and document technical incidentsSupport users and troubleshoot issues via the phone and on-sideUpdate our Asset Management databaseWork on IT projects and special tasks within the Office IT teamWhat you bringBasic knowledge on a client / server infrastructureBasic knowledge on IT network elements such as switches, routers and firewallsGood knowledge on smart phones and IP phonesBasic programming and scripting knowledgeKnowledge in end user hardware and softwareAbility to learn and assimilate new processes and concepts quicklyDrivers LicenseGerman and English, French or Italian is a plusWhat we offer:An exciting and dynamic environment with a unique start-up corporate culture where proactivity and personal commitment are highly valued5 weeks of holidayAttractive Pension Fund conditionsDiverse and several fringe benefitsAlways dreamed of having a job in a diverse and refreshing environment? Then we really need to meet. Please apply online (we only accept online applications). Lire la suite