Description du poste

Temporary contract – 6 months
Job Summary
The Customer Service Representative deals with all orders within his/her assigned regions.
Your responsibilities

• Enter and confirm sales orders placed by E-mail, EDI, and fax and support sales force in the region.

• Initiate customer and order set-up and ensure a timely response to all orders received from customers.

• Check product availability and coordinate shipments in the region, liaising closely with distributors.

• Provide customers with proof of delivery.

• Resolve customer pricing discrepancies.

• Process customer returns per company policies and procedures.

• Support sales force and internal team members for samples and supplies.

• Coordinate invoicing with the Finance team.

• Projects as assigned.

Your profile

• Commercial apprenticeship or equivalent diploma.

• Experience in international customer service is a plus.

• PC literate (Word, Excel, PowerPoint) and are familiar with using ERP systems, Sales Force experience would be advantageous.

• Fluent in English and other languages are an advantage.

• Excellent interpersonal and relationship building skills.

• Excellent organizational, communication and writing skills.

• Tact and diplomacy.

• Ability to multi-task.

Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference.
Please send your full application through our career website
To learn more about us, please visit: www.masimo.com
We look forward to getting to know you!

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