Business Analyst

Société: IATA – CH

Localisation: Genf

Description de l’offre

Employment Type: Fixed Term Contract
Contract Duration: Until end of December 2025At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.About the team you are joiningThe IT and Data Project Management Office’s (I&D PMO) goal is to enhance the overall effectiveness and efficiency of an IATA Software Project Management practices. A PMO is a centralized function within an organization that provides support, governance, and oversight for projects and project management activities. As part of the IATA I&D PMO the Business Analyst (BA) collaborates with Project Managers (PMs) and Test Managers under the lead of the Global Head of the Program Office.What your day would be likeReporting to the Senior Project Manager, the I&D Business Analyst acts as the bridge and main liaison between Business and I&D. They are responsible for analyzing and eliciting requirements from the subject matter experts and ensuring those are understood and well-documented throughout the project lifecycle, collaborating closely with the Project Manager, Solution Architect, Test Manager as well as the vendor or internal development team.The Business Analyst contributes to the successful implementation of solutions by providing insights, recommendations, and support throughout the software project lifecycle.This role is offered on a temporary basis to cover a maternity leave for a period of 8 months.Key Responsibilities:

• Requirements Elicitation: Collaborate with the business stakeholders to elicit, document, and validate business requirements. Ensure requirements are clear, complete, and aligned.
• Requirement Analysis: Analyze and prioritize together with the product owner the business requirements, assess their feasibility, and provide recommendations for solutions or process improvements in alignment with the Solution Architect.
• Process Modeling: Create visual representations of current and future processes using appropriate tools and techniques. Identify areas for optimization and efficiency gains.
• Stakekeholder Communication: Facilitate effective communication between IATA Business division, project teams, and technical teams both internal and external.
• Ensure all stakeholders have a clear understanding of the requirements throughout the lifecycle of the project.
• Solution Design: Collaborate with Solution and Domain Architect, as well as Designers and Development Team to translate business requirements into functional specifications, mock-ups, or prototypes.
• Risk Assessment: Identify and flag to the Project Manager any project risks, assess their potential impact, and work on risk mitigation strategies to minimize negative outcomes together with the PM.
• Documentation: Create and maintain comprehensive documentation, including requirement documents, backlogs, and any other relevant materials or templates.
• Continuous Improvement: Monitor and evaluate the effectiveness of implemented solutions. Identify opportunities for process improvement and recommend enhancements.

We would love to hear from you if

• Bachelor’s degree in business administration, information technology, or a related field (Master’s degree preferred).
• Proven experience as a Business Analyst to translate business requirements for technical needs.
• Ability to manage concurring projects, deliverables and priorities without putting the timeline or quality at risk.
• Experience with process modeling and data analysis tools.
• Knnowledge of Agile software project management methodologies, SDLC and Atlassian tools (Confluence and Jira).
• Knowledge of design or wireframing tools (Figma, Axure or similar)
• BA Certificates is nice to have.

Travel Required: NLearn more about IATA’s role in the industry, our benefits, and the team at . We are looking forward to hearing from you! Lire la suite

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Business Analyst ✅ – CH
🇨🇭 Lieu: Genf ch

Identification de l’offre: Business Analyst

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