Recherche Account Manager, Partner Services, Middle East and Africa

Société: FORUM MONDIAL DE L’ECONOMIE

Localisation: Geneva

Description de l’offre

Mandaté par une société établie en Suisse Romande, nous sommes à la recherche d’un / une Account Manager, Partner Services, Middle East and Africa… Lire la suite

Le Forum Économique Mondial est une organisation internationale. Ce rôle temporaire offre une occasion unique de contribuer au changement positif.TâchesGérer l’engagement des partenaires à travers des relations solides.Assurer la rétention par des plans d’engagement sur mesure.Faciliter l’intégration des partenaires dans l’écosystème du Forum.CompétencesDiplôme de licence requis, 5+ ans d’expérience professionnelle.Compétences en gestion de comptes clés et développement de relations.Excellentes compétences en communication, en anglais.This is a temporary role with a duration of 12 months.Please Note: This role requires the ability to work on site 3 days per week per company policy.The World Economic Forum is an international organization that brings together leaders from business, government, academia, and civil society to discuss and address global challenges to improve the state of the World.As a membership organization, the Forum, engages businesses in projects and initiatives – online and offline – to address industry, regional and systemic issues.The Partner Services (account management) team, part of the Business Strategy and Services team, focuses on delivering the outstanding quality of engagement to the800+ Forum Partners, seamlessly acrossall industriesand geographies and in close collaboration with the Global Industries and Regional Business teams.We are currently searching for a Partner Services Specialist (Account Manager), who will focus on building and reinforcing relationships with the Partner Representatives of the Forum Partner companies within the Middle East and Africa region.Responsibilities include:Act as key point of contact on delivering the Partner Engagement plans and strategies for the assigned portfolio of PartnersOnboard new Partners into the Forum ecosystem (including, but not limited to, the Forum digital ecosystem) by building strong working relationships with Partner Representatives and by ensuring the appropriate information is diligently documented in Forum systems including SalesforceFacilitate engagement of Partners according to defined engagement plans across the spectrum of Forum’s communities and initiatives.Monitor Partner news and health to flag potential risks for engagement with the Forum and manage, document, and communicate detected risks and associated mitigation plans within the ForumContribute to the Partner engagement opportunity processes, including Partner upgrades, in close collaboration with the Global industries and Regional Business teamsContribute to Partners’ and prospective Partners’ participation in events invitation and registration process, participant agendas, speaking roles and logisticsManage contracts and invoicing, and follow up on unpaid invoices when requiredContribute to identifying areas of process optimisation and automation to ensure a flawless Partner engagement experienceLeverage digital tools and platforms to improve internal and external communications in a streamlined and consistent way across teams, and identify and implement solutions to improve the operational efficiency of the teamEnsure smooth offboarding of Partners, when required.To be successful, an Account Manager / Partner Services Specialist should:Build relationships with Partner Representatives to develop and execute on engagement plans based on their business priorities and relevant trends for their region and industry sectorsMonitor and proactively manage partner retention and engagement metrics, build and execute plans to course-correct when neededEnsure a ‘One-Forum’ approach, with internal product teams, Centres and Regional Business teams to deliver a superior Partner engagement experience to the assigned portfolio of PartnersPreferred Requirements and Experience:Bachelor’s degree or equivalentAt least 3 years of professional work experience in a relevant industrySuccessful track record in account management and business relationship development, including proven ability to engage with Partner RepresentativesExcellent communication skills and command of English; fluency in another language is a plusExperience in use of data analytics and reporting to drive performance and change management; proven ability to build narratives and deliver insights from data setsCapacity to apply critical thinking, synthesize various viewpoints, consult broadly, work collaboratively in a teamDigital mindset and capabilities.Why work at the Forum:The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change! Lire la suite

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✅ Recherche Account Manager, Partner Services, Middle East and Africa
⚙️ Société: FORUM MONDIAL DE L’ECONOMIE
🇨🇭 Lieu: Geneva

Identification de l’offre: A250-2025-04-24T17:42:38+02:00-60CH-89

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