Description du poste
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze.With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature.L’OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L’OCCITANE must therefore implement the company’s mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L’OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees. The L’OCCITANE Group is a certified B CorporationTM.CONTEXT & MISSION:In order to accelerate the business development in Travel Retail Europe, we are looking for a highly motivatedAccount Executive Travel Retail for a 9-month fixed-term contract!In this role, you will provide operational support to a Key Account Manager in driving business with Top Accounts by collaborating with all the departments involved (Field Supervisors, Marketing, Demand Planning) and also partner essentially with Category Managers and Supply Chain planners within our clients’ organization.The position is based in Plan-les-Ouates (near Geneva) and reports to the Key Account Manager Travel Retail (KAM).1. Assortment Management – 25%Prepare and update client assortment files: product listings, product data sheets, price lists, novelty integration, and FIFO managementCoordinate and compile the product listing process among internal regions (US, ME, APAC)Coordinate with internal departments (marketing, demand planning, customer service) the alignment on assortment and product availabilityPropose and send a monthly newsletter to regional clients to highlight new launches, bestsellers & key commercial updatesOrganize the timely dispatch of samples, pre-series, new products and any promotional materials needed to support business growth2. Customer Order & Stock Management – 20%Monitor sales and out-of-stock situations to recommend replenishment and proactively push order quantities based on sell-out performanceConduct weekly calls with the client to push the quantities according to the promotional & novelty calendarInform internal departments (field managers, demand planning, marketing) of promotional activity3. Business Analysis & Reporting – 20%Provide monthly sales performance analysis (sell-in/sell-out) to support KAM and Field Managers, identifying risks and growth opportunitiesTogether with KAM, manage and track client-related budgets (staffing, space rentals, decorations, GWP, and promotional actions)Support KAM during quarterly business reviews and annual negotiations with clients4. Commercial Administrative Support – 20%Create purchase orders (POs) and follow up on supplier invoices using internal finance systemsAccurately maintain financial tracking tools to ensure transparency and budget control (Expenses Follow Up)Ensure all commercial expenses and invoice processes are properly documented and aligned with company policiesWork with Accounting, Customer Service and KAMs to manage and resolve client claims and disputes5. Trade Marketing – 15%Coordinate commercial animation plans (permanent and promotional) in partnership with marketing, concept, and field teamsManage delivery of marketing assets (images, videos, packshots, press kits) to ensure premium visibility on client and partner platformsAssist KAMs with planning, budgeting and execution of WHS promotional strategiesHOW YOU CAN FIT:Degree in Business Administration or similar;+3 years in a similar position in the Travel Retail industry ideally or Wholesale in an international environment (experience within the beauty industry is also a strong asset);Fluent in English and French;Proficient with Microsoft tools especially Excel;Excellent analytical skills and a strong affinity for business analysis and reporting;Excellent organizational and time management skills with a strong ability to multitask and prioritizeHighly autonomous team player and quick learner with a positive and problem solving attitude;Excellent interpersonal and communication skills with the ability to work collaboratively and develop strong relationships at all levels and across functions;Appetite for change and challenges and at ease in an international environment with remote & multicultural teams.WHAT WE OFFER:Working for a unique company, strongly committed towards the planet and the people (B Corp certification)Working with passionate colleagues coming from all over the worldA unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fastInternal mobility opportunitiesMonthly allocation & discount for store products5 weeks annual leaves & 3 extra-days offered as public holidaysFlexible and hybrid work arrangementPublic transport allowanceSTARTING DATE: ASAPCONTRACT TYPE: Fixed-term contract (9 months), on a full-time basis (100%)LOCATION: Geneva (Plan-les-Ouates), Switzerland Lire la suite
