Key Account Manager:in (80-100%)
📋 Détails de l'offre
The Key Account Manager is responsible for managing, developing, and retaining a portfolio of enterprise clients and prospects (organizations with more than 250 employees). Acting as a strategic partner, the role focuses on building long-term relationships, driving value, and supporting business growth.
Responsibilities
•
Manage and grow an existing portfolio of high-potential enterprise accounts
•
Identify and acquire new strategic clientsIdentify growth opportunities (upsell, cross-sell)
•
Build strong relationships with key decision-makers (C-level, IT or purchase Directors, Finance Directors, etc.)
•
Understand client needs and business challenges to propose relevant solutions
•
Anticipate churn risks and implement retention strategies
•
Lead contract negotiations and manage framework agreements
•
Track and report on key performance indicators (revenue, margin, pipeline, conversion rates)
•
Contribute to overall sales targets and company growth
•
Work closely with internal teams (BID management, Pricing desk, Sales Support, Presales and Consulting etc.)
•
Contribute to the development of tailored solutions for enterprise clients
•
Ensure successful delivery and implementation of client projects
Qualifications
•
Master’s degree (Business School, University, or equivalent)
•
Minimum 5 years of background in key account management in IT or Printing Industry or B2B sales
•
Proven experience managing complex sales cycles and senior stakeholders
•
Mother Tongue French and English: Fluent, german a Plus
•
Strong sales and negotiation skills
•
Strategic thinking and analytical capabilities
•
Excellent communication and interpersonal skills
•
Ability to manage multiple projects independently
•
Proficiency with CRM tools and reporting systems
•
Leadership and proactivity
•
Customer-centric mindset
•
Resilience and results-driven attitude
•
Team player
Saisissez cette opportunite et postulez des aujourd'hui.
🏢 À propos de l'entreprise
Entreprise suisse