IT Admin System and Network support Specialist

Experis

Experis SA, the IT branch of ManpowerGroup, is a leading company in the recruitment of specialized IT professionals. We provide flexible solutions, including temporary assignments, permanent placements, project management, and professional training. Our expertise covers digital transformation, cybersecurity, cloud, infrastructure, and more. With our global reach combined with a pragmatic and personalized approach, we effectively support both professionals and organizations in achieving their goals.Experis SA, the IT branch of ManpowerGroup, is a leading company in the recruitment of specialized IT professionals. We provide flexible solutions, including temporary assignments, permanent placements, project management, and professional training. Our expertise covers digital transformation, cybersecurity, cloud, infrastructure, and more. With our global reach combined with a pragmatic and personalized approach, we effectively support both professionals and organizations in achieving their goals.Position OverviewWe are looking for anIT / OT Support Specialistto join an on-site IT organization supporting a complex and critical industrial environment.The role sits at the intersection of traditional IT systems and Operational Technology (OT), working closely with global IT teams, security, and manufacturing stakeholders.Key ResponsibilitiesProvideLevel 2 and Level 3 supportfor end users (incidents and service requests via phone, email, walk-up, and self-service portal)Provision, maintain, and support end-user hardware, software, and peripheralsSupport and maintain network printers, conference room equipment, and other site devicesAdminister and supportWindows 10 and Windows Server environments (2017-2022)Support network operations including routers, switches, and general TCP/IP connectivityCoordinate with global IT Service Desk, Endpoint Engineering, Infrastructure, and Security teamsEscalate incidents according to established incident response proceduresParticipate in IT/OT projects and lifecycle management initiativesSupport patching, updates, antivirus, backup, and recovery activitiesAssist with monitoring, asset management, and change managementSupport industrial control system (ICS) network environments and OT security initiativesCoordinate IT/OT support for industrial capital projects from design through commissioningRequired QualificationsA+ certification or equivalent practical experienceCCNA (Cisco Certified Network Associate)Minimum 5 years of IT experience, including exposure to manufacturing or industrial environmentsStrong knowledge of:Windows 10 and Windows Server (2017, 2019, 2022)Networking fundamentals (TCP/IP, routing, switching)Experience with Mobile Device Management solutionsHands-on experience with enterprise printers and peripheralsAbility to operate in a structured, regulated, and safety-critical environmentPreferred QualificationsCCNP, Fortinet NSE, or equivalent security certificationsExperience with Fortinet and/or Palo Alto firewallsVirtualization technologies (VMware, Hyper-V)Tools such as SolarWinds and WSUSKnowledge of industrial systems (ICS / DCS: Siemens, Emerson, Honeywell)Previous experience in chemical, pharmaceutical, or continuous manufacturing environmentsProfileHands-on, autonomous, and service-oriented mindsetStrong communication skills and ability to work with global IT organizationsHigh attention to security, documentation, and operational excellenceComfortable working in mission-critical industrial environmentsLegal RequirementsPosition based in SwitzerlandValid Swiss work permit required (CH / B / C / G or EU with eligibility)Don't hesitate to apply and to contact me directly on LinkedIn.Tomy Dijoux.