Training Consultant - 11 months
📋 Détails de l'offre
We are currently recruiting a Training Consultant on behalf of our client, an international organisation, to support the design, development, and delivery of training activities within a large-scale transformation programme. The role focuses on driving user adoption through high-quality learning content, structured delivery, and continuous improvement.
Training Consultant - 11 months
Our client is an international organisation.
Missions
1. Training Content Development & Delivery
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Design, develop, and maintain standardized training materials (e.g., presentations, user guides, job aids, quick reference tools).
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Produce system-based training videos with voiceover, annotations, and visual guidance.
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Script, storyboard, and edit learning content to ensure clarity, consistency, and usability.
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Coordinate translations of training materials and ensure alignment across language versions.
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Collaborate with subject matter experts and technical teams to ensure content accuracy and alignment with business processes.
2. Training Coordination & Administration
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Plan and manage training sessions, workshops, and briefings.
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Coordinate logistics including scheduling, invitations, attendance tracking, and communications.
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Manage communication channels related to training activities.
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Design and analyse feedback surveys to measure training effectiveness.
3. Knowledge Management & Tools
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Maintain a central training repository (e.g., SharePoint or equivalent).
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Ensure materials are well-organized, accessible, and up to date.
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Apply version control and documentation standards, including archiving outdated content.
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Maintain auditable records of training materials and updates.
4. Reporting, Analytics & Adoption
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Track training participation, completion, and user adoption metrics.
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Produce dashboards and reports for programme stakeholders.
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Identify risks, gaps, or issues related to training effectiveness and escalate when needed.
5. Continuous Improvement
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Update and enhance training materials based on feedback and system changes.
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Incorporate insights from post-implementation reviews.
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Support onboarding and refresher training through self-service learning materials.
6. Stakeholder Collaboration
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Work closely with internal stakeholders including business teams, change management, and technical teams.
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Coordinate with external vendors such as translators when required.
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Act as the main point of contact for operational training delivery during rollout phases.
Profil du candidat
Essential Skills & Parcours professionnel
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Proven experience in training design and delivery within transformation or system implementation programmes.
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Strong content creation and communication skills, with the ability to simplify complex topics.
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Experience developing training materials such as user guides and system walkthroughs.
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Familiarity with knowledge management platforms (e.g., SharePoint).
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Strong organisational and stakeholder management skills.
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High attention to detail and quality standards.
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Fluent English (written and spoken).
Preferred Skills
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Knowledge of additional languages (e.g., French).
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Experience supporting large-scale system implementations (ERP, CRM, or similar).
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Familiarity with training analytics and adoption tracking.
Conditions et Avantages
Interim Contract for 11 months with 2 days of home office per week.
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🏢 À propos de l'entreprise
Entreprise dans le secteur Assurances