Client Documentation Specialist - M/F

FICOBA

As part of the Client Documentation team, you are a key element to ensure :Client Documentation Specialist - M/FResponsabilities :A smooth documents process flow between the different departments of the bank, especially regarding change in circumstancesThe quality, coherence and the accuracy of the client's data in the bank's systemsThe relevance of clients' instructions by performing control signatureAn efficient support to the other departments of the bank and the branchesDaily activities :Review the documentation received from the clients for certain change in circumstances on an existing account or an account closing and verify that it complies with the local and international regulations (e.g. CDB20, Common Reporting Standards (CRS) and FATCA/QI rules) and the Bank's directives and procedures from (i) a formal point of view (e.g. the correct version of the document is signed, all the required fields have been completed) and (ii) that the information is consistent across the documents provided by the clients (IDs, corporate documents, bank's forms, etc...)Verify that the information entered in the Bank's systems by the Wealth Management is complete according to the documentation signedPerform 4 eyes controls and regular internal controls to ensure respect of the proceduresEnsure a good quality of service by providing accurate feedback to the Wealth Management on any error, missing document and answering in a timely manner to any query related to his/her mission and dutiesProjects :Be up to date on any changes in the regulations, perform the assessment for internal changes, communicate with the relevant departments involved and to the team, implement them or launch projects, requests to IT as neededParticipate in any project impacting the team, either required by a new regulation or initiated by the Bank, hence participate to workshops, meetings, upon the management delegation (for defining the business requirements, performing the testings, and any other required tasks)Involve the other team members as requiredParticipate in the change management within the team by communicating proactively on the various projects and accompany the team in the changeMake sure that the procedures and processes are updated accordingly and communicated to all stakeholders, including the Client Documentation teams within the different branches.Profile :Education: Bachelors DegreeExperience Technical skills: At ease with Microsoft tools, especially ExcelLanguages: English is a requirement, German/Italian or other language is a plusPersonal skills :Client service oriented, Curiosity and good interpersonal skillsSwiss Residence mandatory