B2C Sales Executive

Join us and shape the future of hospitality today!EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields.

Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools.

Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.TheGraduate Schooldepartment is dynamic and fast-growing business unit of EHL Hospitality Business School.

It has a growing portfolio of diverse graduate-level offers including degree programs, short programs, Executive Education, and training solutions for professionals and organizations.

It is also home to research institutes including the Institute of Customer Experience Management, Institute of Business Creativity, Hospitality Real Estate & Finance Institute, and Institute of Nutrition R&D .To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.The mission of theB2C Sales Executiveis to drive participant acquisition and deliver a seamless experience throughout the executive program journey by generating and nurturing leads, managing admissions follow-up, coordinating enrollment activities, and supporting program events, all while collaborating closely with the Executive Learning & Career Development Manager to align sales efforts with strategic objectives and ensure exceptional service and program success.What will you do?Drive recruitment efforts by identifying and contacting potential participants via CRM, email, and phone.Manage admissions and enrollment to ensure a smooth and professional participant experience.Execute targeted outreach initiatives to attract professionals to Executive Education programs.Maintain accurate CRM records of inquiries, applications, and admissions data.Collaborate with Operations and Marketing to support on-campus activities, campaigns, and engagement events.Represent Executive Education at open days, webinars, and networking events, and assist with presentations and workshops.Contribute to projects and reporting by creating recruitment reports, analyzing pipeline trends, and sharing feedback for improvement.Ensure timely communication with stakeholders and provide recommendations based on participant feedback.Who you are?You have a bachelor’s degree in Education, Hospitality, or a related field.You have a minimum of 2 years of experience in admissions, recruitment, or client-facing roles, ideally in executive education or hospitality.You have expertise in addressing customers’ pain points and actively listening to them.You have strong time management skills and can balance and prioritize tasks simultaneously.You have strong interpersonal and communication skills, with a service-oriented mindset.You possess an entrepreneurial spirit and a critical thinking mindset.You can work independently and as part of a team.You are familiar with MS Office tools, have excellent knowledge of Excel, and good analytical and data processing skills.

Familiarity with CRM systems and data-driven decision-making is a plus.You have an excellent command of English (C1), French is a plus.What we offer?We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.You will enjoy being part of a passionate, multidisciplinary and talented team.